process 过程还是程序

本帖最后由 zzh8889334 于 2012-7-4 22:03 编辑

9004 中的一句。

The formulation of an organization's strategy should also consider activities such as analyses of customer or regulatory demands, its products, its strengths, weaknesses, opportunities, and threats. A defined process should exist for the formulation and review of the organization's strategy.

process 是过程还是程序？？过程的话可以体现在很多的文件中，程序的话就是单独的一个文件

求教！

引起误解重新编辑