本帖最后由 洛客 于 2011-9-21 20:19 编辑
Inflated Confidence – Bosses Don’t Listen
A new study seems to confirm what some disgruntled employees have long-suspected: bosses don’t listen.
The study, in the journal Organizational Behavior and Human Decision Processes, claims that the more power an individual has in the workplace, the less likely they are to take advice from others. And on top of not listening, these inflated decision makers are often wrong in their decisions.
“There’s a tendency for power to make you confident, which is a good thing because we want our leaders to be confident, but there’s a dark side to that confidence,” said Elizabeth Morrison, one of the study’s authors and a professor of management and organizations at New York University. ”You can be over-confident and less open to input from others.”
The researchers collected data from over 200 managers as well as their coworkers. In addition to the real-life bosses, experiments were conducted where students were assigned different levels of power and asked to make various decisions.
Those in higher positions of power had the tendency to make decisions on their own without seeking or taking input from others.
取材自:
http://abcnews.go.com/blogs/bu ... inds/