ISO 9004:2009 版标准正式发布

ISO9004;2009 has recently been issued. The details arebelow.

BS EN ISO 9004:2009 Managing for the sustained success of an organization. A quality management approach**
This third edition of BS EN ISO 9004 has been updated to include information on managing for the sustained success of an organization. The standard has had substantial changes made to its structure and contents.
What is sustained success?**
The sustained success of an organization is the result of its ability to achieve and maintain its objectives in the long-term. The achievement of sustained success for any organization is a complex and demanding challenge in an ever-changing environment.
How can sustained success be achieved?**
By meeting the needs and expectations of your customers By the effective management of your organization Through awareness of your organization's environment By learning and improving.


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