Introduction to the
ISO 9001 Auditing Practices Group
The ISO 9001 Auditing Practices Group is an informal group of quality management system (QMS) experts, auditors and practitioners drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).
It has developed a number of guidance papers and presentations (see "QMS auditing topics" below) that contain ideas, examples and explanations about the auditing of QMSs. These reflect the process-based approach that is essential for auditing the requirements of ISO 9001:2000 Quality management systems - Requirements.
The guidance is primarily aimed at QMS auditors, consultants and quality practitioners, but is not definitive. The papers and presentations reflect a number of different views in QMS auditing. As such, their content may not always be consistent. It is not intended that the guidance will be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants or practitioners have to follow.
QMS auditing topics
·01.The need for a 2-stage approach to auditing
·02.Measuring QMS effectiveness and improvements
·03.Identification of processes
·04.Understanding the process approach
·05.Determination of the “where appropriate” processes
·06.Auditing the “where appropriate” requirements
·07.Demonstrating conformity to the standard
·08.Linking an audit of a particular task, activity or process to the overall system
·09.Auditing continual improvement
·10.Auditing a QMS which has minimum documentation
·11.How to audit top management processes
·12.The role and value of the audit checklist
·13.Scope of ISO 9001:2000, Scope of Quality Management System and Defining Scope of Certification
·14.How to Add Value during the audit process
·15.Auditing competence and the effectiveness of actions taken
·16.Auditing Statutory and Regulatory requirements
·17.Auditing the Quality Policy and Quality Objectives
·18.Auditing ISO 9001, Clause 7.6 Control of monitoring and measuring devices
·19.Making effective use of ISO 19011
·20.Auditing Customer Feedback processes
·21.Documenting a Nonconformity
·22.Guidance for reviewing and closing nonconformities
·23.Auditing Internal Communications
·24.Auditing Preventive Action
·25.Auditing Service Organizations
·26.Third Party Auditor Impartiality and Conflict of Interest
·27.Auditing the Effectiveness of the Internal Audit
·28.Auditing Electronic Based Management Systems
·29.Auditing the Management of Resources
·30.Auditing Customer Communications
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