Another year has gone. What books have you read in 2014? What kinds of books do you like? At the moment, what books do you highly recommend us to read to improve ourselves?

A book titled “Beyond Six Sigma” has attracted my attention. The authors, Gary Plaster and Jerry Alderman, created a new approach of “Customer Value Creation or CVC” to shift the six sigma focus from internal process improvement to market needs for the customer. Cost of this book is less than $5 USD, shipping charge included.