Test your preparedness for the exam using this study guide. Answers are at the end.
- A company that supports the concept of an “internal supplier-customer relationship” should require
- measurement of how well the supplier meets customer expectations
- internal feedback from the customer to the supplier through the quality department
- that each internal worker be responsible for satisfying the requirements of external customers
- that each individual worker be a customer to the previous operation and a supplier to the next operation
- Which of the following tests may be used to determine whether a sample comes from a population with an exponential distribution?
- t
- F
- Chi-square
- ANOVA
- Which of the following tools are appropriate for a quality engineer to use in qualifying a process that has variable data?
I. An 
and R control chartII. A histogram III. A c chart IV. A p chart
- I and II only
- II and III only
- III and IV only
- I, II, and IV only
- A quality engineer discovers that an alloy with a strength lower than specification was being used due to tremendous cost savings. There have been no instances of field failure. At this point, the quality engineer should
- increase the number of field failure evaluations performed
- adjust the specifications based on the field performance history
- document the findings and take no further action
- report the discovery to appropriate supervision and request corrective action