your boss is right ,when you got the customer's complaint about product's quality ,you need take containment action first ,and then expand the scope of check,avoid still have some defective product's go to your customer
next step ,you should analyze the root cause and take corrective actions and preventive actions
you know this is 8D
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AHCXM (威望:17) (江苏 苏州) 机械制造 体系 - 文件制作，生产管理，组织培训
赞同来自: zq5131065 、实习生007 、betterman
next step ,you should analyze the root cause and take corrective actions and preventive actions
you know this is 8D