ISO9001 2015 Quality Mangement Principles Changed.

ISO9001 2008 principles

• Customer focused
• Leadership
• Involvement of People
• Process approach
• System approach to management
• Continual Improvement
• Factual approach to decision-making
• Mutually beneficial supplier relationships


ISO9001 2015 principles

• Customer focus
• Leadership
• Engagement and competence of people
• Process approach
• Improvement
• Informed decision making
• Relationship management